Terms & Conditions
Last updated: October 1, 2025
1) Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of the KLEOS Athletics website located at https://kleosathletics.com and any related services, features, content, communications, and purchases (collectively, the “Services”). By accessing or using the Services, creating an account, or completing a purchase, you agree to be bound by these Terms and our Privacy Policy and SMS Terms (collectively, the “Agreements”). If you do not agree, do not use the Services.
2) Who We Are
KLEOS Athletics (“KLEOS,” “we,” “us,” “our”) is an athletic apparel brand based in Las Vegas, Nevada.
3) Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you meet this requirement.
4) Account Registration & Security
You may need an account to access certain features. You agree to: (a) provide accurate, current information; (b) maintain the confidentiality of your login credentials; (c) promptly update your account details as necessary; and (d) accept responsibility for all activities that occur under your account. We reserve the right to suspend or terminate accounts for suspected fraud, abuse, or violation of these Terms.
5) Orders, Pricing & Availability
- Placing Orders. An order is an offer to purchase. We may accept, decline, or partially fill any order at our discretion (e.g., due to inventory, fraud checks, or pricing errors).
- Pricing & Errors. Prices are shown in USD and exclude taxes, duties, and shipping unless stated. We do our best to be accurate, but errors may occur. If we discover a pricing or availability error, we may cancel or modify your order and will contact you with options.
- Taxes & Duties. You are responsible for applicable sales tax, VAT, import duties, or other charges.
- Payment. We accept the payment methods shown at checkout. By submitting a payment, you represent that you are authorized to use that method and authorize us (and our payment processor) to charge the full amount, including taxes, shipping, and any applicable fees.
6) Shipping, Delivery & Risk of Loss
- Shipping. We ship to the locations listed at checkout. Any delivery dates are estimates and not guarantees.
- Risk of Loss. Title and risk of loss transfer to you upon delivery to the carrier.
- Undeliverable Packages. If a package is returned due to an incorrect address or delivery failure, we may charge re-shipping fees or cancel the order minus shipping costs.
7) Returns, Exchanges & Refunds
Please review our Return Policy for detailed instructions, eligibility criteria, time windows, and the condition items must be in. Certain items may be final sale (e.g., limited releases, discounted products, undergarments). Shipping fees are typically non-refundable unless required by law.
8) Preorders, Waitlists & Limited Releases
- Preorders. Estimated ship dates are not guarantees; production or logistics delays may occur. You authorize us to charge your payment method at preorder checkout unless otherwise stated.
- Waitlists. Waitlist registration does not guarantee product availability or price.
- Quantity Limits. We may limit or cancel orders to enforce fair access to limited releases.
9) Promotions, Gift Cards & Store Credit
Promotions and discount codes are subject to terms stated at issuance and may not be combined, are not transferable or redeemable for cash (unless required by law), and may be subject to expiration. KLEOS gift cards and store credit are redeemable only on our site, cannot be reloaded or resold, and are not replaceable if lost or stolen to the extent permitted by law.
10) User Content & Reviews
If you submit reviews, comments, photos, or other content (“User Content”), you grant KLEOS a worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, display, and create derivative works from such content in any media, for marketing and operational purposes. You represent that you own or otherwise control all rights to your User Content and that it does not infringe the rights of any third party, contain unlawful material, or violate these Terms. We may remove or edit User Content at our discretion.
11) Intellectual Property
The Services, including all content, text, graphics, logos, photos, videos, and software, are owned by or licensed to KLEOS and are protected by IP laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell, or exploit any portion of the Services without our prior written consent. Trademarks, service marks, and trade dress of KLEOS may not be used without permission.
12) Acceptable Use
You agree not to:
- Use the Services for unlawful, harmful, or fraudulent purposes;
- Attempt to gain unauthorized access to the Services or interfere with their operation;
- Use any scraping, data-mining, or automated methods without our prior written consent;
- Post or transmit any content that is defamatory, obscene, harassing, hateful, infringing, or otherwise objectionable.
13) SMS/MMS Program
By providing your mobile number and opting in (e.g., at checkout, via form, or by texting a keyword), you consent to receive recurring automated and/or manual SMS/MMS messages from KLEOS, including transactional messages (order/ship updates) and marketing messages (promotions, product alerts, waitlist updates). Message & data rates may apply. Message frequency varies.
- Opt-out: Reply STOP to unsubscribe; you may receive a confirmation text.
- Help: Reply HELP or contact support@kleosathletics.com.
- No purchase required: Consent is not a condition of purchase.
- Carriers not liable: Delivery is subject to your carrier; carriers are not liable for delayed or undelivered messages.
- Data: We process your phone number, consent status, message content you send, and related logs to operate and improve the program. See our Privacy Policy for details.
- Transactional texts: Opting out of marketing texts may not stop strictly transactional texts you request (e.g., 2FA, order updates), subject to your account settings and applicable law.
For full details, see our separate SMS Terms.
14) Third-Party Services & Links
The Services may link to or integrate third-party websites, services, or apps (e.g., payment processors, logistics, embedded media). We are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms and privacy policies.
15) Privacy
Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and share information, including for SMS messaging. By using the Services, you consent to our privacy practices.
16) Disclaimer of Warranties
To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Services will be uninterrupted, error-free, secure, or that defects will be corrected, or that product descriptions or availability are accurate, complete, or current.
17) Limitation of Liability
To the fullest extent permitted by law, KLEOS and its affiliates, officers, employees, agents, suppliers, or licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, goodwill, or other intangible losses, resulting from: (a) your use of or inability to use the Services; (b) any conduct or content of any third party; (c) any content obtained from the Services; or (d) unauthorized access, use, or alteration of your transmissions or content. In no event will our aggregate liability exceed the amount you paid to KLEOS for the product(s) at issue in the 6 months preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations; these limitations may not apply to you to the extent prohibited by law.
18) Indemnification
You agree to defend, indemnify, and hold harmless KLEOS and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Services, your User Content, or your violation of these Terms or applicable law.
19) Governing Law; Venue
These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws principles. Subject to the arbitration provision below, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Clark County, Nevada.
20) Dispute Resolution; Arbitration; Class Action Waiver
Please read this section carefully. It affects your rights.
- Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the AAA under its Consumer Arbitration Rules, rather than in court, except for small-claims matters or claims for injunctive relief relating to intellectual property rights.
- Class Action Waiver. You and KLEOS agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
- Opt-Out. You may opt out of arbitration within 30 days of account creation or first purchase by sending a written notice to legal@kleosathletics.com with the subject “Arbitration Opt-Out,” including your name, account email, and a clear statement that you wish to opt out.
21) DMCA & IP Complaints
If you believe content on the Services infringes your copyright or other intellectual property rights, please email legal@kleosathletics.com with: (a) identification of the work or rights claimed to be infringed; (b) identification of the infringing material; (c) your contact information; (d) your statement of good-faith belief; and (e) a statement under penalty of perjury that the information is accurate and that you are the rights owner or authorized to act on their behalf.
22) Changes to the Services or Terms
We may update the Services and these Terms from time to time. Changes will be effective when posted to this page with an updated “Last updated” date. Your continued use of the Services after changes are posted constitutes acceptance.
23) Severability & Waiver
If any provision of these Terms is found unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force. No waiver of any term will be deemed a further or continuing waiver of such term or any other term.
24) Entire Agreement
These Terms, together with the Privacy Policy, SMS Terms, Return Policy, and any additional terms presented at purchase or for specific features, constitute the entire agreement between you and KLEOS relating to the Services.
25) Contact Us
Questions about these Terms?
Email: legal@kleosathletics.com
Mail: KLEOS Athletics, Las Vegas, NV, USA